



A Conditioning Gel-to-Milk Cleanser That Supports the Skin Barrier, Soothes Sensitised Skin and Rinses Clean with No Residue — Awarded the National Eczema Association Seal of Acceptance
ZO Skin Health® Balancing Cleansing Emulsion is a clinically shown, conditioning gel-to-milk cleanser formulated to support the skin’s protective barrier while leaving even sensitised skin soothed, supple, and strong. The creamy gel melts on contact with dry skin to lift oil and impurities, then transforms into a milky fluid upon activation with water — rinsing clean with no residue and no disruption to the skin barrier.
Fragrance-, dye-, and sulfate-free, it is suitable for all skin types including sensitised and post-treatment skin, and has been awarded a Seal of Acceptance by the National Eczema Association. It can also be used as a pre-cleanse to thoroughly remove heavy makeup or tenacious sunscreen on non-sensitised skin, followed by a ZO® water-soluble cleanser.
Apply to dry skin morning and evening. Massage around the face and eyes — the gel formula will begin to melt on contact and dissolve makeup and impurities. Apply water to transform the cleanser into an easy-to-rinse milky emulsion, then rinse thoroughly.
To ensure thorough removal of heavy makeup or tenacious sunscreen on non-sensitised skin, Balancing Cleansing Emulsion can be used as a pre-cleanse followed by a ZO® water-soluble cleanser: Gentle Cleanser, Exfoliating Cleanser, or Hydrating Cleanser.
For best results, follow with the rest of your Getting Skin Ready® regimen.
✔ All skin types, particularly normal to sensitised and post-treatment skin
✔ Those with eczema-prone or reactive skin seeking a clinically assessed, barrier-supporting cleanser
✔ Those undergoing active treatment programmes requiring a gentle, non-irritating cleansing step
✔ Those looking for a thorough yet gentle makeup and sunscreen remover
✔ Suitable as Step 1 of the Getting Skin Ready® routine for sensitised skin
Balancing Cleansing Emulsion is a gel-to-milk oil-based cleanser that melts on contact with dry skin, making it particularly effective at dissolving makeup, sunscreen, and surface impurities while supporting the lipid barrier. It is especially suited to sensitised and post-treatment skin and has been awarded the NEA Seal of Acceptance. Gentle Cleanser is a water-soluble cleanser applied to damp skin, suited to sensitive and dry skin as a standard daily cleansing step. Both can be used together — Balancing Cleansing Emulsion as a pre-cleanse, followed by Gentle Cleanser as the second cleanse.
Yes — the gel formula can be massaged around the eye area to dissolve eye makeup. Avoid direct contact with the eyes and rinse thoroughly.
Yes — Balancing Cleansing Emulsion is specifically formulated for post-treatment skin and is one of the gentlest cleansers in the ZO Skin Health® range. Consult your treating clinician for specific post-procedure skincare guidance.